Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Which process should I end to kill Firefox 57.0?

more options

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and title-bar menus wouldn't appear. However, since upgrading to FF 57, I now see about 6 Firefox tasks and 6 firefox.exe processes in the Task Manager (Windows 10).

I like the feature of being able to restart Firefox (after killing it) and have my previous session restored, but the processes aren't really distinguishable in Task Manager, so I don't know which one to end/kill. I had to kill a few of them today before I stumbled upon the "main" process and Firefox disappeared. Can you help me to identify the main process for next time?

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and title-bar menus wouldn't appear. However, since upgrading to FF 57, I now see about 6 Firefox tasks and 6 firefox.exe processes in the Task Manager (Windows 10). I like the feature of being able to restart Firefox (after killing it) and have my previous session restored, but the processes aren't really distinguishable in Task Manager, so I don't know which one to end/kill. I had to kill a few of them today before I stumbled upon the "main" process and Firefox disappeared. Can you help me to identify the main process for next time?

선택된 해결법

I found that by sorting the tasks in task manager by name (instead of by memory or CPU usage, for instance), the task manager groups them into Apps and Background Processes. Then it's easy to see which one is the root task.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.


How long is Firefox running before there is a problem?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

more options

선택된 해결법

I found that by sorting the tasks in task manager by name (instead of by memory or CPU usage, for instance), the task manager groups them into Apps and Background Processes. Then it's easy to see which one is the root task.

more options

That's clever.

If you are using the Details tab and you add the Command Line column, that also will help you distinguish the content processes from the main process.