Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

On facebook videos show in purple and green instead of normal color.

  • 1 답장
  • 2 이 문제를 만남
  • 7 보기
  • 최종 답변자: philipp

more options

Since the latest Firefox upgrade every video on facebook appears purple and green and distorted. I haven't tried any other videos such as utube, but I see on your website that others have the same problem. Please fix the problem.

Since the latest Firefox upgrade every video on facebook appears purple and green and distorted. I haven't tried any other videos such as utube, but I see on your website that others have the same problem. Please fix the problem.

모든 댓글 (1)

more options

hi, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.

otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.