Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to import a certificate into the Authorities tab of Certificate Manager. I was able to import the certificate until I upgraded from Firefox v47 to v50

  • 1 답장
  • 9 이 문제를 만남
  • 5 보기
  • 최종 답변자: nhulett

more options

My company has a proxy server that is inspecting the HTTPS traffic and when I try to use Firefox to browse to an external secure site I am getting an error code: SEC_ERROR_UNKNOWN_ISSUER. I have tried going into Options>Advanced>Certificates>View Certificates>Authorities and using the Import button to import the certificate from our proxy server but nothing happens. I am able to go through the Downloading Certificate gui and don't receive any error messages but the list of certificate authorities never updates. I did not have this issue when I was using Firefox v47, but when I automatically updated to version 50.1 the certificate I imported was missing from the list and it doesn't show on the list when I go through the Import button. I have tried renaming the cert8.db file and that did not resolve my issue and I tried uninstalling Firefox and reinstalling with the latest version and that didn't resolve the issue.

My company has a proxy server that is inspecting the HTTPS traffic and when I try to use Firefox to browse to an external secure site I am getting an error code: SEC_ERROR_UNKNOWN_ISSUER. I have tried going into Options>Advanced>Certificates>View Certificates>Authorities and using the Import button to import the certificate from our proxy server but nothing happens. I am able to go through the Downloading Certificate gui and don't receive any error messages but the list of certificate authorities never updates. I did not have this issue when I was using Firefox v47, but when I automatically updated to version 50.1 the certificate I imported was missing from the list and it doesn't show on the list when I go through the Import button. I have tried renaming the cert8.db file and that did not resolve my issue and I tried uninstalling Firefox and reinstalling with the latest version and that didn't resolve the issue.

모든 댓글 (1)

more options

I also captured the following information in the Firefox logs by clicking on Control+Shift+J.

NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIX509CertDB.importCertsFromFile] certManager.js:492 addCACerts chrome://pippki/content/certManager.js:492:5 oncommand chrome://pippki/content/certManager.xul:1:1 gAdvancedPane.showCertificates chrome://browser/content/preferences/in-content/advanced.js:754:5 bound self-hosted