Thunderbird new update alerts not working

I see a lot of discussion here about people wanting to turn off update alerts but I have a problem in the reverse. I have TB set to "Check for updates, but let me choose … (read more)

I see a lot of discussion here about people wanting to turn off update alerts but I have a problem in the reverse. I have TB set to "Check for updates, but let me choose whether to install" but TB never tells me an update is available. I have to go into setting General and scroll down to see if one is. Is this normal behavior if auto-updates are disabled?

Asked by webby2019 3 hours ago

firefox for android on Samsung Mobile

Following update to 133 I am having problems displaying drop down menus. When selecting a received Email on fastmail.com there used to be a drop down menu at top of scree… (read more)

Following update to 133 I am having problems displaying drop down menus. When selecting a received Email on fastmail.com there used to be a drop down menu at top of screen with options to delete, move, etc. This menu is not in the displayed area on screen; i found it once by scrolling screen but then lost the Email selection.

Asked by davidscott20 4 hours ago

Thunderbird won't open

My thunderbird recently crashed and stopped working (windows version 11 Pro Version 23H2) . The program seemed to freeze and after I got it closed it is not opening back … (read more)

My thunderbird recently crashed and stopped working (windows version 11 Pro Version 23H2) . The program seemed to freeze and after I got it closed it is not opening back up. I tried closing all of the background processes through the task manager and when I tried to open it again it will open a blank window, list it as not responding, and then close the interface with no ability to do anything beforehand. Tried using the repair option in settings, same response. Tried to reset the app, same result. Tried uninstalling version 128.1 and then installing version 128.5, no errors reported on uninstall or new version install but it still just opens a blank screen, says the program is not responding, and closes the window without anything else appearing. I tried restarting the computer (soft and hard restart) and get the same response. I need to be able to use my inbox manager or I need to move to another program. Thanks.

Asked by ad6504 9 hours ago

Firefox executable missing from folder

Hi guys, I'm having some trouble with/after installing Firefox ESR. I'm using the installer from here: https://ftp.mozilla.org/pub/firefox/releases/128.5.1esr/win64/en-… (read more)

Hi guys,

I'm having some trouble with/after installing Firefox ESR.

I'm using the installer from here: https://ftp.mozilla.org/pub/firefox/releases/128.5.1esr/win64/en-US/

The behavior that I am seeing is that after running the installer, although it seems that there is no error, the process goes through without issues, there is no executable for the app itself in the folder. The shortcut that is created on Desktop is also not linked to an executable that works.

Have you encountered this before? If so, do you have any ideas or tips on how I can manage it? Or, if you have any information that I am missing, please let me know.

Thanks.

Asked by cpo3 18 hours ago

Problems loading videos with new version of Firefox 133.0

Hello, since I installed the latest update of Firefox (133.0) two days ago I'm having trouble to load videos on some websites it's giving me a black screen when I try loa… (read more)

Hello, since I installed the latest update of Firefox (133.0) two days ago I'm having trouble to load videos on some websites it's giving me a black screen when I try loading them so i'd like to know if anybody knows how I could fix this ? I tried clearing cookies, cache and resetting the browser and it still doesn't work.

I know this problem has been caused by the latest firefox update (133.0) because all my videos are loading fine on both Chrome and Explorer but i'd like to keep Firefox so if anyone has an idea how I could fix this it would be very appreciated thanks!

Asked by athlete705 1 day ago

Last reply by athlete705 23 hours ago

Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I … (read more)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Asked by tompa09 3 days ago

Last reply by tompa09 1 day ago

Cannot uninstall manually installed older versions of Firefox - Any tips?

I have manually installed multiple older versions of Firefox for Desktop (Windows 10), as I am translating KB articles and sometimes need any of the twenty latest version… (read more)

I have manually installed multiple older versions of Firefox for Desktop (Windows 10), as I am translating KB articles and sometimes need any of the twenty latest versions to get screenshots in my language for the translated articles.

When an older version becomes superfluous, I would like to uninstall it from my computer, but that does not work. Even though I see all the older Firefox versions listed in Windows Applications & Features and each of them has an Uninstall button (and a helper.exe file in the uninstall folder in the installation folder each of the versions), the only "action" I see is that I get a warning that the Firefox Helper application is about to make change to the content of my hard drive, and will I allow that? The pop-up asking if I want to refresh Firefox instead of uninstalling, it does NOT appear.

The only time I get a proper response, i.e the Refresh-instead-of-uninstall? pop-up, is when I initiate uninstall of the latest current version of Firefox, in my case Fx132.0.2.

Have anyone else come across this problem?

Asked by ErlingR 1 week ago

Last reply by ErlingR 2 days ago

Side Bar change

I have just logged on for the day and the Side Bar has changed. It now has an extra layer making it wider which now pushes a highly used website page off the screen which… (read more)

I have just logged on for the day and the Side Bar has changed. It now has an extra layer making it wider which now pushes a highly used website page off the screen which is very annoying because I don't want to reduce it's zoom any more.

I use the Side Bar to bookmark various links within this website as shortcuts to navigate it.

How do I remove this unwanted extra layer?

Please find attached a Snipping Tool file.

The unwanted extra layer is the bar down the left showing my Bookmark icon on the top and the Settings icon on the bottom neither of which I want or need and this is causing the extra width to the sidebar which is upsetting my viewing. How do I remove this new bar?

Asked by JahRay 3 days ago

Last reply by JahRay 3 days ago

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (read more)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Asked by TestAccount 3 days ago

Thunderbird showed it upgraded in 32 bit instead of 64 bit but About shows 64 bit

I just noticed on today's upgrade that Thunderbird showed it upgraded in 32 bit but the Help > About field shows 64 bit. Why is it doing that? Do I possibly have an is… (read more)

I just noticed on today's upgrade that Thunderbird showed it upgraded in 32 bit but the Help > About field shows 64 bit. Why is it doing that? Do I possibly have an issue or will all be ok, lol. I'm just confused as to why it would do that and want to make sure there is no problems. Thanks for your help...Debb

Asked by Debb 3 days ago

Last reply by Debb 3 days ago

v133.0 (64-bit) update error

A problem with an x.0 version? I've been using FF from "source code" for years on Debian Linux, but this is the first time such an update is failing after the most recent… (read more)

A problem with an x.0 version? I've been using FF from "source code" for years on Debian Linux, but this is the first time such an update is failing after the most recent update to v133.0, as illustrated in attached image. How can I now update to the fix for this problem, please?

Asked by Rusy Travis 3 days ago

Was "accidently" upgraded to beta version 133.0. How do I get back to stable version? And why did this happen?

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a … (read more)

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a red screen, and recommends I install the last stable release, 128.5.0esr, which is what I want to do. But the last time, when I tried to go back to a stable release, it then wouldn't let me do that because it says the profile may no longer be compatible. I solved it painfully using timemachine backups of older profiles.

What is the simplest, safest way to downgrade, now that I am in this situation? And why is this happening?

Thanks for your help!

Asked by Lynn.Kistler 5 days ago

Last reply by Lynn.Kistler 4 days ago