Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I have to give my user name/password each time I log in?

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

more options

I have previously been able to log in to my Yahoo mail page without having to enter my username/password each time. Recently, however, that has become a requirement, and I have no idea why. It's bothersome and annoying to have to do it. How can I remove this requirement?

I have previously been able to log in to my Yahoo mail page without having to enter my username/password each time. Recently, however, that has become a requirement, and I have no idea why. It's bothersome and annoying to have to do it. How can I remove this requirement?

All Replies (1)

more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

Websites remembering you and automatically log you in is stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially for secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > Cookies: Exceptions

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you want to keep.