Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost bookmarks and recovery didnt help

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by Morbus

more options

I opened firefox to find my toolbar where my book marks usually are was compleatly blank. I started trouble shooting using the fire fox site and i found a way to restore within 5 days. how ever when i did this. it could only find files from 2009 (one year ago). so only has my really old book marks and i have lost all my recent ones. I think i might have updated it in the past two days. My computer also crashed once in the past two days.

I opened firefox to find my toolbar where my book marks usually are was compleatly blank. I started trouble shooting using the fire fox site and i found a way to restore within 5 days. how ever when i did this. it could only find files from 2009 (one year ago). so only has my really old book marks and i have lost all my recent ones. I think i might have updated it in the past two days. My computer also crashed once in the past two days.

All Replies (2)

more options

Hello Josh.

First of all, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at www.getfirefox.com.

Now, as for your troubles, have you read this support page about Lost Bookmarks?

https://support.mozilla.com/en-US/kb/Lost+Bookmarks

I hope it helps.