scroll bar

How do I make the scroll bar always visible? The fact that you have to hover over it before it shows itself is maddening! Makes scrolling so much more difficult and frust… (read more)

How do I make the scroll bar always visible? The fact that you have to hover over it before it shows itself is maddening! Makes scrolling so much more difficult and frustrating. If this can't be adjusted I am done with mozilla after many many years of using it.

Asked by pbuttandjam 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Is there a way to upgrade firefox on Linux Mint 19.1? Why has draconian Linux Mint banned this?

I'm putting off upgrading Linux as I have many hundreds of undocumented addons which will be lost and would take forever to attempt to remember how to re-install. (in fa… (read more)

I'm putting off upgrading Linux as I have many hundreds of undocumented addons which will be lost and would take forever to attempt to remember how to re-install.

(in fact I might just switch to macos and try using homebrew).

It seems very harsh that upgrading Firefox has been prevented by linux mint for years now.

Yes Homebrew is perhaps the way forward! Life would be easier with just one O/S as I need Macos anyway for adobe lightroom.

Asked by davegott2 2 days ago

Last reply by James 2 days ago

Firefox tabs keep closing.

Whenever I try to use Firefox, tab keeps crashing and there is a crash report. It keeps happening to the point where I cannot work. Below are some of dozens of crashes I'… (read more)

Asked by T J 3 hours ago

Bookmarks

I installed new firefox and it did not work. So I downloaded older version of firefox that does work. But somehow it/I installed my Chrome bookmarks and not my older fire… (read more)

I installed new firefox and it did not work. So I downloaded older version of firefox that does work. But somehow it/I installed my Chrome bookmarks and not my older firefox bookmarks. Can anything be done?

Asked by jonathanschmalzbach 5 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work. The installer (Firefox Setup 115.18.0.esr.exe) seems to t… (read more)

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work.

The installer (Firefox Setup 115.18.0.esr.exe) seems to think that my system is running Windows 7 and does not proceed.

Asked by lee.roll 1 day ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Watching video issue

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the dea… (read more)

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the death circle, and it will not come out of it unless I click just a slight distance away on the timeline of the video. Then, the video will go for about 20 seconds and do the same thing. I continually have to click on the timeline in front of where it stopped when the video stops, and then it will give me about 20 more seconds of the video before the white arrow circle shows up again. You can wait all day for the circle, but it will not start again unless you click on the timeline again ahead of where it froze.

Asked by shaned6 4 hours ago

Thunderbird stops responding after a Google Calendar is added.

Adding a Google Calendar causes Thunderbird to be non responsive! I have added several other calendars, and these all work fine, just this one Calendar causes the proble… (read more)

Adding a Google Calendar causes Thunderbird to be non responsive!

I have added several other calendars, and these all work fine, just this one Calendar causes the problem.

The calendar seems fine when viewed in Google itself. It is a busy calendar with events going back several years and forward at least 2 years.

I am using the Provider for Google Calendars. I am on the latest stable version of Thunderbird.128.5.2esr on Windows 11.

Closing Thunderbird and restarting does not remove the issue; TB stays unresponsive.

Is this a known issue? How can I diagnose the issue with the calendar.

Thanks in advance.

Asked by david876 7 hours ago

Password

I accidentally updated my email site password to the wrong one. Previously, I had the correct one saved in Mozilla, but the wrong one were overwritten and I lost access t… (read more)

I accidentally updated my email site password to the wrong one. Previously, I had the correct one saved in Mozilla, but the wrong one were overwritten and I lost access to my email account. Is it possible to recover the password from before it was overwritten with a new one? I have no other way to get to my email, it was created long time ago and I had no backup email connected to it. You are my only hope to recover it- I checked all other options. Please help my case. Thank you for your time dear support grand master.

Asked by Rafał Stegliński 4 hours ago

W10 passwords, bookmarks, etc. Not transfering

New computer, W11, completely updated. The old SATA SSD was removed from old PC, had W10 on it and that had FFx 133.0 installed; successfully transferred the bookmarks… (read more)

New computer, W11, completely updated. The old SATA SSD was removed from old PC, had W10 on it and that had FFx 133.0 installed; successfully transferred the bookmarks to another W10 PC but not the Passwords/logins. Transferred all the information from the Mozilla folder (per Firefox/Mozilla help) to a USB: plugged it into my new computer and did the same transfer of the Places, Key4, logins, and favacons to the new computer: no change. Just finished uninstalling FF and removing the Mozilla file from App Data, then doing a complete reinstall; then added the old places etc. to the new install. Nope, didn't work. So what's going on with FF and W11?? Is there a solution? I have been with Firefox now for over 10 years and have never had these kinds of problems moving my information.

MODERATOR: mark this question as solved, please. I truly don't know what happened or what I did other than what I have listed above, but late last night (12/10) I went to try moving all these things again ----- and they were in place, they had installed etc. I am at a loss as to why all my logins and bkmrks. are now on the new PC, but who am I to question fate, good luck or The Lord.

Asked by NoStall 2 days ago

Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. … (read more)

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Asked by rosa dantas 14 hours ago

Last reply by markwarner22 4 hours ago