Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks

more options

I installed new firefox and it did not work. So I downloaded older version of firefox that does work. But somehow it/I installed my Chrome bookmarks and not my older firefox bookmarks. Can anything be done?

I installed new firefox and it did not work. So I downloaded older version of firefox that does work. But somehow it/I installed my Chrome bookmarks and not my older firefox bookmarks. Can anything be done?

All Replies (1)

more options

Tell me this sounds familiar: You updated to Firefox 133, didn't like it, and installed Firefox 132. Then Firefox 132 told you it needed to create a new profile because the other profile was used in a later version of Firefox.

Does that sound right?

If you were previously using Firefox Sync, then signing in Firefox 132 to your Mozilla Account should retrieve your Sync data, such as bookmarks, saved logins, etc. Does that seem to be happening, or were you not using Sync?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.