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Email password work, but under saved passwords its the wrong one.

  • 7 replies
  • 0 have this problem
  • 4 views
  • Last reply by pjgreen1296

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If one wants to save your passwords TB is good for that. However I noticed the saved passwords in TB were not correct. The email addressed work fine, so would seem I have the correct passwords. But the dates its shows updated is wrong and password is wrong. This is a GMAIL and Gmail will not allow a wrong password.

So something in TB is off. So recap: Email works fine. Saved passwords are not correct. Brings up a whole thing of how is it checking email with wrong passwords saved.

This has been and issue for awhile was hopeful a update would fix the bug. And yes, the PC has been restarted and cache removed. But the old passwords remain.

If one wants to save your passwords TB is good for that. However I noticed the saved passwords in TB were not correct. The email addressed work fine, so would seem I have the correct passwords. But the dates its shows updated is wrong and password is wrong. This is a GMAIL and Gmail will not allow a wrong password. So something in TB is off. So recap: Email works fine. Saved passwords are not correct. Brings up a whole thing of how is it checking email with wrong passwords saved. This has been and issue for awhile was hopeful a update would fix the bug. And yes, the PC has been restarted and cache removed. But the old passwords remain.

All Replies (7)

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Are you saying that Gmail works fine, but the email is wrong? That cannot be true. Gmail on Thunderbird does not use the same password that you use for online access, but uses a generated password for that PC. If I am misunderstanding, please provide more information.

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Its not just Gmail. But also my own server emails as well. I will try and word it better,

Password XYZ used to setup the email. Is not the same one that is in the backup option to save the passwords. Having a backup export should save the password used to setup the email is what would be expected. But it does not. And if I update the password, the export keeps the old one. Yet the email works. A few odd things happening.

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Your issue is still unclear. Is the issue that the password in the backup is wrong, but the password in the active account is correct?

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No. not quite. When you setup and account, you use the chosen password. When you update the account password, it works and retrieves, but then the back up password never updates. I change my passwords often, and was doing a backup and realized that it has the incorrect password.

So it is not that email is not working, it is that the email password stored to backup is not the updated one. Thats about as clear as I can make it. It sounds odd which is why it hard to explain. Been around PCs 45 years. Never saw something this odd. If it wrong in the backup, then it should not work. But it does. But makes a backup useless as it is currently.

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I have exactly the same problem. I changed my Gmail and Yahoo mail passwords on their websites using 12 characters for each. I then went into Thunderbird 115.3.3 (64 bit) and set up the mail accounts again using the website passwords for these email pop accounts. When I restart TBird and look at the passwords for these accounts they were about 25 characters each and bore no resemblance whatsoever to what I set up on the mail websites and entered when re-setting the accounts in Tbird - but they worked  !!! I can only assume TBird 115 (and maybe earlier versions) scramble the displayed passwords in TBird. If so it's VERY confusing ! Strangely my Sky password in Tbird was exactly what I had set up with my Sky email account on their website. Anyone have an explanation ?

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When you set up the account, was there a Google prompt during the process? That happens because Google first verifies your account, and then sets a unique password on your PC. That password is explicitly for the PC and nothing else, so it is the norm that the password on pc does not match the one used online. There are other email providers with similar approaches to ensure security of the account.

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For both Gmail and Yahoo accounts the passwords stored by TBird which are different from the mail websites are prefixed by "oauth" in the provider links in the provider column in Tbird. I wondered if that is the reason the passwords in Tbird appear to be "scrambled" to something completely different (to meet new oauth privacy requirements by these providers ?). Interesting that the provider link for Sky is not prefixed with "oauth". The SMTP passwords for all three providers do not appear to be "scrambled" in this way.