Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox problems with Avast web shield on Mac

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by AliceWyman

Sammyez
Sammyez
more options

I have recently installed Firefox onto my iMac. I am now having problems accessing websites with an error message 'Your connection is not secure' I have Avast antivirus software installed. If I disable the Avast Web shield I am able to access websites but, not when the Avast webshield is on and protecting my pc.

Can you please advise?

Thanks.

I have recently installed Firefox onto my iMac. I am now having problems accessing websites with an error message 'Your connection is not secure' I have Avast antivirus software installed. If I disable the Avast Web shield I am able to access websites but, not when the Avast webshield is on and protecting my pc. Can you please advise? Thanks.

All Replies (2)

Sammyez
Sammyez Question owner
more options

I posted this a few days ago but, still no reply?

AliceWyman
AliceWyman
  • Moderator
more options

This is copied from What do the security warning codes mean?

You may have enabled SSL scanning in your security software such as Avast, Bitdefender, ESET or Kaspersky. Try to disable this option. More details about this are available in the support article How to troubleshoot security error codes on secure websites.

Hope that helps.