ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox crashes

  • 6 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა richkane

My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem.

I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem. I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

გადაწყვეტა შერჩეულია

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

პასუხის ნახვა სრულად 👍 1

ყველა პასუხი (6)

შერჩეული გადაწყვეტა

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

Thanks so much. So, by the end of the week it should be fixed?

yes, a firefox 62.0.3 update with a fix is in the making

the update is now generally available. could you retest in firefox 62.0.3 to see if the problem was addressed in your case as well?

For more information about updating Firefox, see this article: Update Firefox to the latest release

Thanks, it seems to be fixed now after the update today.