Recently my Read emails still show up us UNREAD. How do I fix it so they show up as reaad (not bold print)?
I click on an email to read it. I do not wish to delete it so I go to the next email. However, the email I just read still shows up in bold black letters like it was not read and still shows up as unread in my inbox taking up space on the server. This started happening 2 months ago. The subject, sender, date, etc. is still in bold black letters. Before when I read an email the it would turn gray scale (not bold) and would take it off the server. Please help, this is driving me crazy. I think I have read all my emails and when I go to my inbox they show up as unread. Thank you.
I click on an email to read it. I do not wish to delete it so I go to the next email. However, the email I just read still shows up in bold black letters like it was not read and still shows up as unread in my inbox taking up space on the server. This started happening 2 months ago. The subject, sender, date, etc. is still in bold black letters. Before when I read an email the it would turn gray scale (not bold) and would take it off the server. Please help, this is driving me crazy. I think I have read all my emails and when I go to my inbox they show up as unread. Thank you.
ყველა პასუხი (6)
Please post the information from troubleshooting information shown on help menu
Click the copy to clipboard button and paste into a message here.
There was no solution indicated. Only my question. I do not understand how that would solve my problem. I do need a solution.
And we need information, if we are to even guess at a solution. So please supply the information requested.
I do not know what other information I can give other than the one I wrote. But, here it is again.... I click on my email to read it, then I go to the next email. The first one I clicked on and read still shows in BOLD print (not read). I would like to know what to do to make the print gray out showing that it has been read. Unless I delete the emails, they all show up in BOLD print (like they were never read) so my email folder looks all BOLD print and I am not sure which one I have read or not read.
This is the information we ask for:
To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
I can do that request for my TB client. I was getting duplicates and triplicates when I started using Hotmail as my main email server. It was POP so I changed to IMAP hoping it would solve that minor problem. Now I have a bigger problem like the poster "wahlers" stated. In addition, I get some emails mixed up with other emails. Like the body isn't the same as the subject title indicated. Here is the troubleshooting info;
Application Basics
Name: Thunderbird Version: 31.6.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.6.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150330093429 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (pop3) pop-mail.outlook.com:995, SSL, passwordCleartext
OUTGOING: smtp.live.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
OUTGOING: smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
OUTGOING: smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-ce3f8208-c29e-483c-81a8-7c3002140803 (2014-08-03)
Extensions
Copy Folder, 1.61, true, copyfolder@crunch.mod
ImportExportTools, 3.2.1, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Lightning, 3.3.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
notto, 0.6, true, notto@tailan.com
Remove Duplicate Messages, 0.1.14, true, {12345678-1234-1234-1234-123456789abc}
Remove Duplicate Messages (Alternate), 0.3.12, true, {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
Use Bcc Instead, 3.4, true, {cc138c46-ac77-4397-afc0-6cb6a13b7242}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 31.6.0
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 20
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1395188250
mailnews.database.global.datastore.id: db4bcc22-b878-4040-b121-7c4fce41aea
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1429827674
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.printer_Brother_MFC-790CW_Printer.print_bgcolor: false
print.printer_Brother_MFC-790CW_Printer.print_bgimages: false
print.printer_Brother_MFC-790CW_Printer.print_colorspace:
print.printer_Brother_MFC-790CW_Printer.print_command:
print.printer_Brother_MFC-790CW_Printer.print_downloadfonts: false
print.printer_Brother_MFC-790CW_Printer.print_duplex: 1
print.printer_Brother_MFC-790CW_Printer.print_edge_bottom: 0
print.printer_Brother_MFC-790CW_Printer.print_edge_left: 0
print.printer_Brother_MFC-790CW_Printer.print_edge_right: 0
print.printer_Brother_MFC-790CW_Printer.print_edge_top: 0
print.printer_Brother_MFC-790CW_Printer.print_evenpages: true
print.printer_Brother_MFC-790CW_Printer.print_footercenter:
print.printer_Brother_MFC-790CW_Printer.print_footerleft: &PT
print.printer_Brother_MFC-790CW_Printer.print_footerright: &D
print.printer_Brother_MFC-790CW_Printer.print_headercenter:
print.printer_Brother_MFC-790CW_Printer.print_headerleft: &T
print.printer_Brother_MFC-790CW_Printer.print_headerright: &U
print.printer_Brother_MFC-790CW_Printer.print_in_color: true
print.printer_Brother_MFC-790CW_Printer.print_margin_bottom: 0.5
print.printer_Brother_MFC-790CW_Printer.print_margin_left: 0.5
print.printer_Brother_MFC-790CW_Printer.print_margin_right: 0.5
print.printer_Brother_MFC-790CW_Printer.print_margin_top: 0.5
print.printer_Brother_MFC-790CW_Printer.print_oddpages: true
print.printer_Brother_MFC-790CW_Printer.print_orientation: 0
print.printer_Brother_MFC-790CW_Printer.print_page_delay: 50
print.printer_Brother_MFC-790CW_Printer.print_paper_data: 1
print.printer_Brother_MFC-790CW_Printer.print_paper_height: 11.00
print.printer_Brother_MFC-790CW_Printer.print_paper_name:
print.printer_Brother_MFC-790CW_Printer.print_paper_size_type: 0
print.printer_Brother_MFC-790CW_Printer.print_paper_size_unit: 0
print.printer_Brother_MFC-790CW_Printer.print_paper_width: 8.50
print.printer_Brother_MFC-790CW_Printer.print_plex_name:
print.printer_Brother_MFC-790CW_Printer.print_resolution: 0
print.printer_Brother_MFC-790CW_Printer.print_resolution_name:
print.printer_Brother_MFC-790CW_Printer.print_reversed: false
print.printer_Brother_MFC-790CW_Printer.print_scaling: 1.00
print.printer_Brother_MFC-790CW_Printer.print_shrink_to_fit: true
print.printer_Brother_MFC-790CW_Printer.print_to_file: false
print.printer_Brother_MFC-790CW_Printer.print_unwriteable_margin_bottom: 0
print.printer_Brother_MFC-790CW_Printer.print_unwriteable_margin_left: 0
print.printer_Brother_MFC-790CW_Printer.print_unwriteable_margin_right: 0
print.printer_Brother_MFC-790CW_Printer.print_unwriteable_margin_top: 0
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: NVIDIA GeForce GTX 760
Vendor ID: 0x10de
Device ID: 0x1187
Adapter RAM: 2048
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.13.4752
Driver Date: 2-5-2015
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17415)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 1/1 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC