Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox says archived crash report could not be located. How do I get help?

  • 2 件の返信
  • 7 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: lindder

lindder
lindder
more options

I have had Firefox crash 3 times today. However, when I try to get details based on the crash ID's, Firefox says "Oh Noes! The archived report could not be located." Can someone help me based on below crash ID's?

I have had Firefox crash 3 times today. However, when I try to get details based on the crash ID's, Firefox says "Oh Noes! The archived report could not be located." Can someone help me based on below crash ID's?

すべての返信 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The first crash report is a problem with the Flash plugin. The other two aren't loading and were probably not submitted.

That crash report shows a Flash 10.1 r85 plugin (NPSWF32.dll 10.1.85.3), but your More system details list shows the latest Flash 10.1 r102 plugin.
Did you update recently or are you using another computer to post this??

See:

See also:

lindder
lindder 質問者
more options

OK, I upgraded the Flash plug in, but Firefox crashed again this morning. Below error report says it was "submitted", but cannot get details. Any ideas?

http://crash-stats.mozilla.com/report/index/bp-3df09d8c-fab7-4609-a1b3-c19cc2110202