Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox was crashed

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: FredMcD

ASNightingale
ASNightingale
more options

Greetings, i can't understand what's going wrong, but Firefox was crashed. I tried to upload screenshot, but have no result. I've upload to image hosting, but text in Russian: http://s13.postimg.org/hcsq5tkxz/Firefox_crash.png

Greetings, i can't understand what's going wrong, but Firefox was crashed. I tried to upload screenshot, but have no result. I've upload to image hosting, but text in Russian: http://s13.postimg.org/hcsq5tkxz/Firefox_crash.png

すべての返信 (2)

philipp
philipp
  • Moderator
more options

hi, could you roughly translate what the error message in the screenshot is saying?

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29