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need to put money back on my debit card Amazon card does not work

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I need help in putting the money back on my debit card in which I purchased the Amazon card for $100 at Kroger store on Beck Lane in Lafayette Indiana I have a case number (number) I purchased it on5/23/20 the store number is (number)... The problem is the card was already activated before I even left the store I have already called the store and they gave me the numbers and everything I would just like to have it put back on my debit card... If I purchase another one it will be from Amazon online never from a grocery store again Please get back with me on this thank you Donna Hicks... My email address is (email address)

I need help in putting the money back on my debit card in which I purchased the Amazon card for $100 at Kroger store on Beck Lane in Lafayette Indiana I have a case number (number) I purchased it on5/23/20 the store number is (number)... The problem is the card was already activated before I even left the store I have already called the store and they gave me the numbers and everything I would just like to have it put back on my debit card... If I purchase another one it will be from Amazon online never from a grocery store again Please get back with me on this thank you Donna Hicks... My email address is (email address)

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Hi Donna

I have removed some information from your question to protect your privacy, but looking at your question this may not be something that we can help you with. I recomend that you contact the Amazon support team for help with this issue.