Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I can't get any folders or emails to show on one of my accounts

  • 1 risposta
  • 2 hanno questo problema
  • 4 visualizzazioni
  • Ultima risposta di Toad-Hall

markfellows
markfellows
more options

All was working well until today. I have four accounts all of which have various folders so I can manage the data. One of my accounts is a sky email. I had to change my sky.com online account password yesterday. Since then no folders/emails are showing for this account. Error message Clientbug Select command is not working. Also I can't see where I can change the password within Thunderbird for this one account. Can anyone help me please ?

All was working well until today. I have four accounts all of which have various folders so I can manage the data. One of my accounts is a sky email. I had to change my sky.com online account password yesterday. Since then no folders/emails are showing for this account. Error message Clientbug Select command is not working. Also I can't see where I can change the password within Thunderbird for this one account. Can anyone help me please ?

Tutte le risposte (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

To update the stored password:

  • 'Menu icon' > 'Options' > 'Options' > 'Security' > 'Passwords' tab
  • click on 'Saved Passwords'
  • click on 'show Passwords'

You will see mailbox and smtp acount name with the username and passwords for each. Right click on appropraite line and select 'EDit Password' Remove old password and type new password. Click on 'Close' Click on 'OK'

Exit thunderbird and wait a few moments for background processes to complete and then restart Thunderbird.