How to transfer Thunderbird files and settings to new computer

I am planning to buy a new computer to replace my current one. The new computer will have Windows 11 and the current one Windows 10. I notice the current Thunderbird file… (gụkwuo)

I am planning to buy a new computer to replace my current one. The new computer will have Windows 11 and the current one Windows 10. I notice the current Thunderbird files are located in C:\Users\(username)\AppData\Roaming\Thunderbird. I backup these files every day. When I install Thunderbird on the new computer, do I copy my backed up files to C:\Users\(username)\AppData\Roaming\Thunderbird BEFORE starting the Thunderbird application on my new computer for the first time? Will Thunderbird be able to locate all of my email accounts as well the current local files? Is there anything that I need to do and/or change? Thanks for your help.

Asked by jarosenquist Nkeji 11 gara aga

Stutter on Videos on Firefox 133.0 (aarch64)

YouTube only on Firefox has terrible stutter/frame pacing issues, most prevalent when watching 4k/60 content. "Stats for nerds" shows a healthy buffer and minimal dropped… (gụkwuo)

YouTube only on Firefox has terrible stutter/frame pacing issues, most prevalent when watching 4k/60 content. "Stats for nerds" shows a healthy buffer and minimal dropped frames. This issue is not present when watching local videos or on Microsoft Edge. The issue can be alleviated by watching in 1080p60 but stutter/judder is still present. The issue is not resolved no matter what power or performance options I choose in my laptop's settings. Any help is super appreciated, as I really don't want to open Edge every time I need to use YouTube. Thanks!

Specs: Samsung Galaxybook4 Edge Snapdragon X Elite X1E-84-100 16GB RAM 60 / 120hz screen Firefox Hardware Acceleration on

Asked by Ergonomic Pizza Nkeji 32 gara aga

Thunderbird not accepting my password for the SMPT server

Hi there, I have looked for hours on your site on how to get thunderbird sending emails, I have attached this to my outlook account and used all the correct IMAP/Port/Se… (gụkwuo)

Hi there,

I have looked for hours on your site on how to get thunderbird sending emails, I have attached this to my outlook account and used all the correct IMAP/Port/Server settings that are displayed.

For some reason when I go to send an email, it says to me that "login to server smtp.office365.com with username ****myusername**** failed" THEN it says "Unable to authenticate outgoing server (SMTP). Please check the password & verify the 'Authentication Method' in account settings, Outgoing Server (SMTP)" I have done all the above multiple times, I have even tried other settings, and it STILL DOES NOT WORK.

I would greatly love some help with this as it is now becoming very tasking and frustrating. Please can someone help me out ASAP as I would love to start making use of Thunderbird.

Thanks - Max!

Asked by max165 Aka elekere 4 gara aga

Last reply by max165 Nkeji 39 gara aga

Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (gụkwuo)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Asked by andybraddock Aka elekere 7 gara aga

Remove vertical tabs

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to… (gụkwuo)

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to have just made it worse / wider. How can I get rid of this (and block it) It is just taling up space on my screen. Please help.

Asked by PETER GORDON Aka elekere 13 gara aga

Last reply by PETER GORDON 1 aka elekere gar aga aga

Slow loading speed for my local uTorrent GUI

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 1… (gụkwuo)

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 132.0.2 x64 and it eventually loads after 3-4 minutes. There are absolutely zero add-ons at the moment, and it does not matter if it is a portable version or standard installed version. I do not seem to have this issue while using Firefox (latest) ESR portable version.

Is there something I'm missing here? I am not sure if it is the port that's the issue with Firefox, because I have a local website using port 9090 and 8080 without any issues on loading. Also, it is happening with the nightly version of FF as well. All other browsers load quickly.

Kind regards,

Shedrock

Asked by Shedrock Ụbọchị 2 gara aga

Last reply by Shedrock 1 aka elekere gar aga aga

costco logon broke with update to Firefox 133.0

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software. Entering valid account and passwor… (gụkwuo)

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software.

Entering valid account and password cause the Costco logon page to freeze for a minute then returns to log on screen with no messages about failure

Same behavior on two computers. Log on to Costco via Microsoft Edge works perfectly (on 2 computers before any trouble shooting ). Logon with Firefox 133.0 works with every other site that I regularly use - Samsclub, Amazon, Yahoo mail, my own mail servers, NYtimes, WashingtonPost, Google, Walmart, and others

Trouble Shooting Steps taken with no change in the problem logon to Costco + Cleaned cache / cookies + Disabled virus protections + Disabled firewall + Stopped all security services + Rebooted + In settings | Privacy & Security: Added Costco.com as Exception for Enhanced Tracking protection + In settings | Privacy & Security: Added Costco.com as Exception - Cookies and Site Date

Asked by coisa_dois 1 aka elekere gar aga aga

some subfolders have disappeared

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I ha… (gụkwuo)

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I have been unable to find a solution by browsing on this forum. Can anyone help? And if they are gone for good, can anyone suggest how I can prevent this from happening again?

Asked by chandi1 1 izu gara aga

Last reply by chandi1 1 aka elekere gar aga aga

Duplicate email

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also rec… (gụkwuo)

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated.

I can live with each duplicated email but would like to get rid of the duplicated account.

Thanks, Sue

Asked by KySue Aka elekere 10 gara aga

Last reply by KySue Aka elekere 2 gara aga

Container tab missing on 132.02

I am using FF on Debain 12 and have downloaded 131.0.3.tar.br2 sha256: fcd1e93221074a7b44445a99d81ea26e95fdc4c7e67000e748dab93cb12c2a13 I then did an update from the FF i… (gụkwuo)

I am using FF on Debain 12 and have downloaded 131.0.3.tar.br2 sha256: fcd1e93221074a7b44445a99d81ea26e95fdc4c7e67000e748dab93cb12c2a13 I then did an update from the FF itself which brought me up to version 132.02 and I noticed that the container tab was missing.

Another Debain 12 workstation running 131.0.3 has the contain tab option.

Has the container tab been removed?

Asked by burjet 1 izu gara aga

Last reply by burjet Aka elekere 2 gara aga

I cannot sign in

I cannot sign in with Firefox on Apple. I get "Username and password don't match". I can sign in with Safari, but not firefox. I have tried password manager and clea… (gụkwuo)

I cannot sign in with Firefox on Apple. I get "Username and password don't match". I can sign in with Safari, but not firefox.

I have tried password manager and clearing the cache

Asked by galynn Aka elekere 2 gara aga

Half Frozen TB / Frozen Progress Bar

128.5.0esr (64-bit) / Windows After a dozen or so minutes from starting, TB goes into a kind of suspended mode - it does not receive emails, and the bottom progress bar … (gụkwuo)

128.5.0esr (64-bit) / Windows

After a dozen or so minutes from starting, TB goes into a kind of suspended mode - it does not receive emails, and the bottom progress bar (from Activity Manager) remains unchanged (for example: it indicates 50% progress, but after clicking on it, Activity Manager does not show any ongoing activities) until TB is closed. I have 6 supported accounts + local. I have already reduced the number of supported emails lying in the mailboxes for the test, I have turned off indexing. The problem still occurs.

How can I investigate what is taking up TB so much (that it cannot receive emails) when Activity Manager does not indicate any activity?

Best Regards.

Asked by Nemo Aka elekere 2 gara aga

Connection Refused

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email serv… (gụkwuo)

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email services that I have accounts on. I'm assuming it's not an issue with those servers as I can access them just fine with a different email client, and I didn't change any settings. Yesterday it worked, today it doesn't. Only thing that seems to have changed is Thunderbird got updated.

Asked by magic88889 Aka elekere 3 gara aga

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Cr… (gụkwuo)

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Creating mail message..." and a progress indicator that is at 100%. I also get an error of "Unable to save your messages as a draft. Sending of the message failed".

If I attempt to send and email I get the same creating mail message and an error dialog box saying "Sending of the message failed".

In the error console I see

  • Bulleted list itemSending failed; , exitCode=2152857621, originalMsgURI=imap-message://andrew@defaria.com/INBOX#67121
  • NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.createUnique]

I looked at my ~/.thunderbird directory and the permissions are 700. I'm on Ubuntu 24.04.

Asked by Andrew DeFaria Aka elekere 5 gara aga

Last reply by Andrew DeFaria Aka elekere 3 gara aga

Was "accidently" upgraded to beta version 133.0. How do I get back to stable version? And why did this happen?

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a … (gụkwuo)

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a red screen, and recommends I install the last stable release, 128.5.0esr, which is what I want to do. But the last time, when I tried to go back to a stable release, it then wouldn't let me do that because it says the profile may no longer be compatible. I solved it painfully using timemachine backups of older profiles.

What is the simplest, safest way to downgrade, now that I am in this situation? And why is this happening?

Thanks for your help!

Asked by Lynn.Kistler Aka elekere 3 gara aga

Thunderbird version 128.4.0esr

HELP! This new version installed today, and Thunderbird suddenly stopped running and no longer runs. I get the message: "A newer version of Thunderbird may have made ch… (gụkwuo)

HELP! This new version installed today, and Thunderbird suddenly stopped running and no longer runs. I get the message: "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again."

The message seems erroneous because it is running the newest version. Should I step back a version? If so, how do I do that?

Thanks!

Asked by Lynn.Kistler Izu 3 gara aga

Last reply by Lynn.Kistler Aka elekere 3 gara aga