Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Bookmarks etc

  • 2
  • 2
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

I upgraded FF to the latest one and lost all my bookmarks passwords etc etc. I now have a file on my desktop with what I imagine is all the stuff i need to restore them, but I cant see to do it. The file is called "old firefox data" Thanks

I upgraded FF to the latest one and lost all my bookmarks passwords etc etc. I now have a file on my desktop with what I imagine is all the stuff i need to restore them, but I cant see to do it. The file is called "old firefox data" Thanks

All Replies (2)

more options

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible.

   Firefox menu button > Options
   View > Toolbars (press F10 to display the menu bar)
   Right-click empty toolbar area 

Use Toolbar Layout (Customize) to open the Customize window and set which toolbar items to display.

   check that "Bookmarks Toolbar items" is on the Bookmarks Toolbar
   if "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette into the Customize window to the Bookmarks Toolbar 
   if missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
   if you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar setup 

You can check for problems caused by a corrupted localstore.rdf file.

   http://kb.mozillazine.org/Corrupt_localstore.rdf
more options

Did you reset Firefox?

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover specific data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.