Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I keep getting an Incompatible Browser Has Been Detected.

more options

When I go to the FAFSA page to look up my financial aid it tells me I have an Incompatible Browser Has Been Detected. Ive used Firefox before and have no problem going to that site. I have Firefox on my laptop just as well as my desktop. I dont want to use IE but I hate for another site to give me that same message. It says I need to use FF 3.5x or 3.6x

When I go to the FAFSA page to look up my financial aid it tells me I have an Incompatible Browser Has Been Detected. Ive used Firefox before and have no problem going to that site. I have Firefox on my laptop just as well as my desktop. I dont want to use IE but I hate for another site to give me that same message. It says I need to use FF 3.5x or 3.6x

All Replies (3)

more options

Asịsa Ahọpụtara

more options

Thanks that worked!!!!

more options

actually it didnt work. I really dont know whats the problem