Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot complete upgrade to Firefox 4 - "The operation cannot be completed because you do not have sufficient privileges for some of the items"- what is the problem?

  • 1 nzaghachinzaghachi
  • 24
  • 10 views
  • Nzaghachi ikpeazụ nke cor-el

more options

I currently have Firefox 3.0.5 installed on my MacBook (10.5.8). I can download FF4 but when I try to complete the installation by dragging the FF icon into the folder I get the above message. Thanks.

I currently have Firefox 3.0.5 installed on my MacBook (10.5.8). I can download FF4 but when I try to complete the installation by dragging the FF icon into the folder I get the above message. Thanks.

All Replies (1)

more options
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.