Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't send email

  • 1 nzaghachinzaghachi
  • 0
  • Nzaghachi ikpeazụ nke Matt

qtfrv6rpfz
qtfrv6rpfz
more options

When I try to send email I get this error message Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.

When I try to send email I get this error message Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are you another of those with an American ISP that has recently required users to have an Outgoing server(SMTP) for each address they send mail from, instead of sharing the same one for multiple email addresses.

Go to outgoing server(SMTP) in your account settings and ensure you have an entry for each address you with to send mails from. Then go to the corresponding incoming account and make sure the correct outgoing server is selected for the account.

Helpful?

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.