Thunderbird Community Forum

I'm having trouble with Thunderbird on my new Windows11 laptop. I've used Thunderbird for years and years on the old Windows10 one, but can't get it to work right on the new one. The version info it gives is "128.4.4esr (64-bit)"

Specifically two problems. (1) Every time it starts it asks for my yahoo server's password. Even though I check the box asking it to remember it, it doesn't. Under Settings->Privacy&Security (under Passwords)->SavedPasswords, the list is empty. (2) Second problem (may be same as first, but in a different form) Whenever I try to send an email message, it fails. It waits a long long time and then gives a popup saying "Login to server smtp.mail.yahoo.com with username bill.marshall@verizon.net failed." It gives me an option to enter a new password, and if I click there it doesn't let me enter the password again, just re-tries, again waits a long long time, then gives the same error popup. When I cancel, it gives a new popup saying to check the password and verify the 'Authentication method' in Account Settings (which I have done, and all looks OK).

Thanks Bill Marshall, bill.marshall@verizon.net

You can give me some help in finding out why my Thunderbird account will not launch. It is VERY inconvenient to not have access to email. Thunderbird works on my macbook, and ipad but not my imac. WHY ????

My email C/o THUNDERBIRD, has just started to stop, sending , my emails. When I try to send, it comes up with a message box that says that I need Authorization to use email server ! never had this happen before and I don't know how to overcome it and get my EMAILS SENT. CAN YOU PLEASE HELP.

I have been receiving emails for my butlerfamilia@aol.com account on my pc, via Thunderbird, and on my ipad. Now both devices are saying the password is invalid. I have gone to the AOL website and changed the password and can receive emails at mail.aol.com. I have gone back to thunderbird and folllowed instructions to change the pw by deleting in settings and restarting Thunderbird and entering the new pw that AOL Mail recognises. But Thunderbird still says the pw is not valid. Any suggestions ?

I updated from TB 115 to 116. I had to re-enter email and calendar (to Google) connection info. Calendar does not display. Email and Contacts seem alright. Is Provider still needed?

I am just a non-computer-literate old woman. I have tried to follow advice from the community forum. All that SMTP stuff is Greek to me. Since the last update to Thunderbird, I can't reach my daughter or my neighbour. One uses Hotmail and the other Yahoo. sometimes after about 4 days my neighbour will tell me he finally got a message.

Please change this. The only way I can reach them is to leave Thunderbird for webmail. It's a nuisance. Can someone please advise.

carolynn@teksavvy.com

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI]

  canRenameDeleteJunkMail resource:///modules/FolderUtils.sys.mjs:367
  getCommandState chrome://messenger/content/about3Pane.js:467
  <anonymous> chrome://messenger/content/about3Pane.js:6346
  isCommandEnabled chrome://messenger/content/mailCommon.js:449
  doCommand chrome://messenger/content/mailCommon.js:704
  triggerCommand chrome://messenger/content/about3Pane.js:865
  onCommand chrome://messenger/content/about3Pane.js:842
  handleEvent chrome://messenger/content/about3Pane.js:326

FolderUtils.sys.mjs:367 extensions.screenshots.disabled

• • • • • This is when I delete:

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI]

  canRenameDeleteJunkMail resource:///modules/FolderUtils.sys.mjs:367
  getCommandState chrome://messenger/content/about3Pane.js:467
  <anonymous> chrome://messenger/content/about3Pane.js:6366
  isCommandEnabled chrome://messenger/content/mailCommon.js:449
  doCommand chrome://messenger/content/mailCommon.js:704
  triggerCommand chrome://messenger/content/about3Pane.js:865
  onCommand chrome://messenger/content/about3Pane.js:849
  handleEvent chrome://messenger/content/about3Pane.js:326

FolderUtils.sys.mjs:367

• • • • • This is when I do properties on a folder:

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI]

  canRenameDeleteJunkMail resource:///modules/FolderUtils.sys.mjs:367
  getCommandState chrome://messenger/content/about3Pane.js:467
  <anonymous> chrome://messenger/content/about3Pane.js:6392
  isCommandEnabled chrome://messenger/content/mailCommon.js:449
  doCommand chrome://messenger/content/mailCommon.js:704
  triggerCommand chrome://messenger/content/about3Pane.js:865
  onCommand chrome://messenger/content/about3Pane.js:849
  handleEvent chrome://messenger/content/about3Pane.js:326

FolderUtils.sys.mjs:367

• • • • • Furthermore under File --- Compact Folders & Empty Trash are blanked out.

This happens in all my email accounts, I have pop downloading all files from the server & imap on other accounts.

For the past twelve days, I have been having inconsistency with my e-mail.

I am sparingly receiving e-mail and, I can't send any e-mail. My ISP said, given the error code I was getting, when I tried to send, that. The problem was with Thunderbird.

Since the recent updates, my Thunderbird has gone bonkers with confusing settings. I have lost all my previous settings and in particular cannot create any subfolders. I have had no problems in the past. I have tried a few solutions suggested by other subscribers without success. It would be greatly appreciated if the developers (who have done a marvellous job for so long) can rectify the problem ASAP. Otherwise, can I revert to an older version?

Hi - on my Thunderbird I can see what seem to be duplicates of my mail accounts. Please see pic. These are IMAP accounts. At the top where is says INBOX - I can open that up and reveal all my email accounts - and any subfolders I have in them. Then at the bottom I now seem to have duplicates of these mail accounts although the icon is slightly different.

Subfolders in the top email accounts within the INBOX - seem to periodically move down to the accounts at the bottom which is really confusing.

How can I tidy this up please? Thanks for any help. Jonathan

The email accounts I setup in Thunderbird with POP3 is not downloading since yesterday. I see the email in browser webmail. This is happening with two email servers that I use. I don't know how to diagnose where the problem may be coming from.

This started to happen when, with the few IMAP accounts, I was getting error: "Add Security Exception: You are about to override how Thunderbird identifies this site" See Img1. I clicked on Confirm Security Exception and those accounts seem to be OK

In addition when I try to send email I received a similar error. I first Canceled instead of confirming and received a "Send Message Error, Peer's Certificate issuer is not recognized. See Img2. I tried sending a second time and clicked on Confirm Security Exception which did clear up and I am able to send email.

Any idea what the problem is with POP3 or where I can start to look?

TIA

I have finally decided to take a chance on upgrading TB from version 115.10.1 to 115.16.3 hoping that this would fix the huge delays and getting hung up checking my Gmail accounts but apparently not. Is there any hope or any answers?

Hi Team I just changed to a new PC and followed the instructions on how to migrate over my Thunderbird account and whilst everything when well the spell check no loner works. On the previous computer it would show misspellings in red as I typed and then when I pressed send I would get a further check...this no longer happens I no longer get spell check as I type or when I hit send yet I get a blank box (see image attached)

Also I did try to set up a chat account 3 times but each time it did not allow the nickname (see image). Going forward this could be a useful option when encountering new issues.

can you please help me out on both issues as it is really becoming frustrating and I really do not want to go back to Outlook? Regards John Prendergast

I have a filter that successfully moves certain incoming emails to a server folder named "Bills". I would like to have a filter that automatically moves the emails in the server's Bills folder to a local Bills folder when the email is over 60 days old. Is this possible?

I have two GMAIL accounts synched via IMAP to Thunderbird.

Thunderbird shows several folders for both accounts that I don't want or need to see namely ALL MAIL and IMPORTANT and STARRED that I want to disable from my Thunderbird view.

I have looked in Gmail settings and labels, and also in the Thunderbird Tools Account Settings and have not been able to suppress this despite following the help offered by various web page searches. What am I doing wrong or better still, what do I need to do to fix this please?

Thank you

When Thunderbird opens on my Lenovo Laptop new email does not load and I get partial message which says "The certificate for mail.airspeedwireless.ca is not valid for that server. Someone could be trying to impersonate the server and you should........" email account is through local ISP airspeedwireless. No problem with Thunderbird on my wife's laptop. I can access my email from my tablet. ISP tech rep doubts settings have changed on my laptop. Any and all help will be much appreciated. Thanks.

tyo6570@gmail.com

Again coming from Outlook when composing email when you come to the end of the composing outline it automatically starts the line below. Is there a setting in Thunderbird for this? I have search and have not found an answer.