Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

When opening a new window, any clicks within the new window click through to the original window so you can't scroll or save from the new window.

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

more options

Anytime that a new window is opened (such as when sending an email message or opening a pdf) I am unable to click on the new window. I can't click send or click on the scroll bars of the new window. If I attempt to click on the window it clicks on whatever is behind the window instead. If the new window opens with a cursor within it then I am able to type or scroll through with keyboard arrows, but cannot click or use the mouse scroll buttons. I also cannot choose items from drop down menus with the mouse (even in the original window). I must use the keyboard arrows to select any menu options.

Anytime that a new window is opened (such as when sending an email message or opening a pdf) I am unable to click on the new window. I can't click send or click on the scroll bars of the new window. If I attempt to click on the window it clicks on whatever is behind the window instead. If the new window opens with a cursor within it then I am able to type or scroll through with keyboard arrows, but cannot click or use the mouse scroll buttons. I also cannot choose items from drop down menus with the mouse (even in the original window). I must use the keyboard arrows to select any menu options.

Semua Balasan (2)

more options

I haven't read about the problem you're having. Can you upgrade to Firefox 14 in case it is a known bug that was fixed?

more options

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).