Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Can't send email. Code 4.7.1. All parameters checked, anti-virus deactivated didn't help

  • 1 wotmołwa
  • 1 ma tutón problem
  • 5 napohladow
  • Poslednja wotmołwa wot Matt

RachelFB
RachelFB
more options

On my father-in-law laptop, suddenly couldn't send his emails anymore. I've checked the potential issues (anti-virus, parameters) and have alsore-installed his account. Still not working. Same error message: code 4.7.1 - Sender address rejected: Access denied. Any outdated programs could do that? Any other reasons? Should I desintalled Thunderbird completely to re-install it? Thanks for your help!

On my father-in-law laptop, suddenly couldn't send his emails anymore. I've checked the potential issues (anti-virus, parameters) and have alsore-installed his account. Still not working. Same error message: code 4.7.1 - Sender address rejected: Access denied. Any outdated programs could do that? Any other reasons? Should I desintalled Thunderbird completely to re-install it? Thanks for your help!

Wot Matt změnjeny

Wšě wotmołwy (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess is that the SMTP server is not set to use a password.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.