Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Can't download files / compreg.dat missing

jdesjardins045
jdesjardins045
more options

I encountered an error when trying to download Docker Desktop for Windows 10 using Firefox 85.0.1. The error was: "C:\Users\<username>~1\AppData\Local\Temp\<some gibberish>.exe.part" could not be saved, because the source file could not be read." I have looked into it and found that I should delete the value in the network.http.accept-encoding setting from about:config. That didn't work so I tried another answer which was to delete compreg.dat from my profile folder. So according to Firefox, my profile folder is in AppData\Roaming\Mozilla\Firefox\Profiles\<profile> in which I could not find compreg.dat. I would please like some help as I cannot download files right now from any browser.

I encountered an error when trying to download Docker Desktop for Windows 10 using Firefox 85.0.1. The error was: "C:\Users\<username>~1\AppData\Local\Temp\<some gibberish>.exe.part" could not be saved, because the source file could not be read." I have looked into it and found that I should delete the value in the network.http.accept-encoding setting from about:config. That didn't work so I tried another answer which was to delete compreg.dat from my profile folder. So according to Firefox, my profile folder is in AppData\Roaming\Mozilla\Firefox\Profiles\<profile> in which I could not find compreg.dat. I would please like some help as I cannot download files right now from any browser.

Svi odgovori (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The suggestions you posted above were for older Firefox versions and are obsolete.

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

jdesjardins045
jdesjardins045 Vlasnik pitanja
more options

cor-el said
The suggestions you posted above were for older Firefox versions and are obsolete. It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Ok. Thank you for the clarification. Now, however, I am now able to download again. Which is strange. Also, my anti-virus never caused problems for me in the past, so I wouldn't expect it to cause one now. Thanks anyway.