सभी प्रोडक्ट Community Forum

Hello,

after update of window 11 to 24H2, Firefox keeps crashing on start. I completed deinstalled Firefox, rebooted and installed again, no effect. I switched off hardware acceleration and all add-ins and selected system theme, no effect. No crash occurs when started in troubleshoot mode. I did a clean-up (in troubleshoot mode), no effect. What should I do now? Where is the error log?

Regards Christian

I'm trying to measure power consumption in Firefox using automation. My goal is to get power consumption metrics for specific webpage loads.

What I've tried: 1. Using Puppeteer with Firefox's profiler:

  - Enabled power profiling preferences
  - Used the Profiler CDP commands
  - Got profile data but no power metrics

I know Firefox DevTools has power profiling capabilities in the Performance panel, but I need to access this programmatically. Is there a way to: 1. Access the same power metrics that Firefox's Performance panel shows? 2. Get power consumption data through Firefox's debugging protocol or any other API? 3. Enable and collect power profiling data in an automated way?

Any guidance on the correct approach would be greatly appreciated!

When playing videos in Facebook after a few of them I get a blue circle spinning . When I use chrome I don't have a problem.I have had Firefox for over 10 years ,if I cannot fix this Em going to have to use chrome

A few months ago after an update to Firefox the window would open but be transparent with no controls visible. I tried the refresh Firefox option which worked but left other problems. A website has a medium blue header at the top with white fonts (links) on it, which still appear that way in Chrome and Opera, but since the refresh the header is black with black fonts in Firefox (which of course you can't see). There are also variations of this problem on some other other websites. The only way I can see links on those sites is to set color management to override 'always'. Is there any way to fix this problem? Thanks Mike

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating the site is safe. It works with Edge, but not with FireFox. I've contacted Norton and still waiting to get a response. Anyone have idea as to what is going on and how to fix it?

thanks -

Hi

Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Before the reformat I used Norton 360 at mostley default settings for over 6 months with no problems,

tried turning things off in Norton

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall

use to use adblockplus and privacy badger firefox add ons with no problem these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings section in firefox settings

not sure what to do now

A few days ago I changed from BlueMail to Thunderbird for Android phones. Everything went smoothly with the QRcode, but when using Thunderbird for Android I found out that the app on my phone was not in sync with Thunderbird in either my desktop or laptop. If i delete a message from my phone app, I`ll still find it in my desktop/laptop. Another thing: there`s no addressbook in the phone app at all, no settings. Where were they forgotten?

After the update to the new version of Thunderbird, it is running slow with "not responding" messages. It takes a few minutes to download emails from Google Mail but eventually works. I run widows 10 on 64bit Del laptop with 8GB RAM. I cannot upgrade to Windows 11 as my system will not support it.

Processor Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz 2.39 GHz Installed RAM 8.00 GB (7.80 GB usable) System type 64-bit operating system, x64-based processor

For the past day or so every video on YouTube pauses after one minute with the 'Circle of Death' icon. Just hangs. Reloading the page only clears for a short time and after another minute it happens again. Speed tests and diagnostics from my Internet provider shows no constraints or problems with the connection. Other streaming applications do not have this problem. This happens with Firefox and Edge trying to show YouTube videos. Is there an application setting or Mozilla update that may have affected this activity? The attached image shows the pause at 1:00 minute.

I see this as a performance problem, and one that I'd hoped would be solved by now, since others brought it up in an Apple Forum.

When using iCloud Notes, the list always used to have empty circles/radio buttons to click on when done. They have all become black squares instead. Apparently this happened, according to a poster, with version 131.0. If so, it is still a problem with version 132.0.2, which I currently have.

Please see https://discussions.apple.com/thread/255794426?sortBy=rank where this appears in the Apple Forum.

My attached image is a portion of my today's list

I now have roughly 100 email icons with no subject at the top of my screen. I have to scroll left through all of them before I get to the last 12 emails with subjects and then the inbox icon appears. When I click on a new email from the inbox, it opens and the email icon tab is all the way to the right. Now I have to scroll all the way back to the left to get to the inbox again!!. The email icon tabs cannot be deleted because the button turns light grey. Is there a solution or do I have to save the profile and uninstall Thunderbird?

Recently, I've been experiencing an issue with YouTube on Firefox. I have restarted all my network equipment and removed any extensions from Firefox, but the problem continues. Any help would be appreciated. Please see attached photo.

Google Slides is very slow on Firefox compared to Chrome. It lags all the time in Firefox compared to Chrome where it runs normally.

An example here: Google Slides

Firefox version: 132.0 Operating System: Windows 11

I also notice it is using a lot more memory on Firefox compared to Chrome.

What?: Using screensharing option in Google meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google meet meeting. 2. Click share screen. 3. Select "Use operating system settings". - this is the only option available 4. Click Allow. Current behaviour: The screensharing feature stuns the computer, showing the loading mouse cursor for ever. I can't select the screen I want to share. The computer is unusable even after quiting Firefox. the computer should be restarted. Desired behaviour: The screensharing works normally.

When I click any link in an email (gmail) firefox refuses to take me to the site. Instead I get error messages like error 404 or most recently, the attached which was from a link in an email from my doctor. I opened the same link using brave no problem. I have uninstalled and reinstalled firefox a few times. I have deleted all plug ins. I can open every single one of those links and any other links in brave or any other browser. Not firefox. This is frustrating. Any help would be appreciated.

I'm using the latest version of TB: 128.4.3esr (32-bit) . . . But, I think I have noticed this on previous versions, also.

I like to Disallow Remote content from loading, for security purposes, and then to select to Allow it or not.

But I notice that if Remote content is Disallowed, when I click to delete the email, sometimes it works as expected, and sometimes it does not. The problem is, it's like it deletes it, but then another copy of the email appears. It will not delete. I have to hit Escape, and then delete it in the list. Then that does nothing. I have to close and re-open TB to see that the email is gone.

This is in contrast to how if I just Allow Remote content, deleting an email always works as expected, but then there is the security risk.

If you get a lot of emails you don't want, it's nice to be able to delete them quickly.

What is hanging it up, if you Disallow Remote content?

I have tried Deleting smart mailboxes and virtualFolders.dat . . . This didn't do anything

اقا یا خانم محترم درود من وصل نمیشوم موزیلا پسورد میخواد درست میدم میگه اشتباه فایر فاکس میخواد درست پسوردرومیدم میگه اشتباه است سه یاچهارشب هست که نمیخوابم که راه اندازی کنم میگه اشتباه است لعنت به ایران که ما توش زندگی میکنیم هزینه اینترنت که نگو فیلتر شکن که نگو وای از این دزدیهای اینها

Not sure about the category I selected for my question but here goes. Maybe the problem I'm having with Facebook is my browser. But, when I make or send a attachment to a Facebook message I'm replying to, while the photo of the attachment will show up the text within that attachment will not. How do I make the text ALSO appear within the attachment I'm sending. Any help would be appreciated. Thank you.