Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sending and Forwarding emails has become very slow or not working - "Login to account smtp.virginmedia.com failed"; Retry - Enter New Password-Cancel.

  • 2 प्रत्युत्तर
  • 0 यह समस्या है
  • के द्वारा अंतिम प्रतियुतर gramlagansingh

gramlagansingh
gramlagansingh
more options

Somewhere in between the latest Thunderbird update and me switching broadband providers from Virgin to Sky and back to Virgin again, all in the space of about a week, this problem has developed with sending emails.

At first when i switched from Virgin, I got a message that my NTL email address would no longer work after 90 days, as it was owned by Virgin. Each time I wanted to send from my NTL account I got a pop-up message asking me (Think I recall correctly) to insert my NTL password. I ignored it and switched my sending email address to my gmail email account. Now I find difficulty sending both in Gmail and in Virgin, sometimes having to wait several minutes for the email to go, sometimes it not going at all, other times waiting for a copy, then occasionally "can't copy to the "sent" folder so save in "Local Folder".

I would be grateful for advice how to revert to the previous excellent service i always had with Thunderbird.

Somewhere in between the latest Thunderbird update and me switching broadband providers from Virgin to Sky and back to Virgin again, all in the space of about a week, this problem has developed with sending emails. At first when i switched from Virgin, I got a message that my NTL email address would no longer work after 90 days, as it was owned by Virgin. Each time I wanted to send from my NTL account I got a pop-up message asking me (Think I recall correctly) to insert my NTL password. I ignored it and switched my sending email address to my gmail email account. Now I find difficulty sending both in Gmail and in Virgin, sometimes having to wait several minutes for the email to go, sometimes it not going at all, other times waiting for a copy, then occasionally "can't copy to the "sent" folder so save in "Local Folder". I would be grateful for advice how to revert to the previous excellent service i always had with Thunderbird.

Wayne Mery द्वारा सम्पादित

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does NTL do an oauth password? Can you post a screen shot?

Helpful?

gramlagansingh
gramlagansingh प्रश्नकर्ता
more options

Wayne, thanks for engaging. Afraid my "Alt+Print Screen" doesn't seem to be working for a screen shot, so pse bear with me while I type out the current message when I just tried to send from ntl: 1. "Login to account smtp.virginmedia.com failed"; Retry - Enter New Password-Cancel. (I cancelled) 2. Unable to authenticate to Outgoing server. Please check the password and verify the "Authentication method" in Account settings/outgoing server. 3.I Checked as above under "security Settings"-Authentication method shows "Normal Password" but does also have a drop down with 5 other options, the last of which is - "OAuth2"

Hope that's helpful.

Helpful?

प्रश्न पूछें

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.