Why does Firefox not display emails from outlook.office.com correctly when other browsers work fine?
Certain messages are not displayed fully in Firefox when using outlook.office.com. I have tried the various versions and fixes suggested by Mozilla and Microsoft, and have tried to duplicate the problem with other browsers but they display the messages properly. I get a # of messages that only display the sender and subject info and nothing else. What does firefox do differently from Chrome, or Vivaldi?
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This issues is know in problem for firefox. At my work we were told to not use firefox to open or use web-outlook or anything related to Microsoft products as they don't work well with firefox. I would recommend using IE or maybe Edge on outlook related emails instead.
Hey there,
Outlook's website may be optimized for Microsoft products, but a good website is compatible on most browsers, ideally. However, that is not always the reality, sorry about that.
There is a team, Webcombat team, that evangelizes the functionality on sites like this one.
Please take a screenshot of the peices of the site that do not work and Firefox an add the to a new bug on this site: https://webcompat.com/
Thank you for making the internet better!
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console about what content is blocked
- "3-bar" menu button or Tools -> Web Developer
- https://support.mozilla.org/en-US/kb/tracking-protection
- https://support.mozilla.org/en-US/kb/content-blocking
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" from websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Manage Data
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
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