Thunderbird Community Forum

My Thunderbird restarts (crashes) repetitively, it is impossible to use it. It started when I tried to mark as read the last message of the inbox of the main account, as it crashed when just selecting that message, I tried other ways to have it marked as read, without success. The last thing I did was selecting all the messages in the inbox and marking all of them as read, and now, I do not get to solve the crash problem, even after marking all the messages as unread again. Thunderbird now enters but crashes in a few seconds, turning it impossible to use it. Does anyone know how to solve it? (It seems to be a little BUG in Thunderbird).

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but outside vendors not receiving. How do we troubleshoot? need help because do not know where to look

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can symbol - 27 emails deleted. If I continue to do this, only the bottom of the selected emails will be deleted. Deleting another 600 emails in this way would take the whole day. What is the reason for this, how can I fix the problem?

Is there no way to stop thunderbird from constantly asking for pw? None of the posted suggestions work. In addition, oassword manager saves some in the wrong format - stmp/ instead of imap/

Any ideas are welcome before I am forced out of thunderbird.

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with any settings. I get the message: "You are about to override how Thunderbird identifies this site." If I click on "Get Certificate", nothing happens. If I remove ".587" from the field, I get "Peer's Certificate is not recognised". But I can't get or send any emails. Does anyone have any suggestions, please? Thanks!

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix it please ?

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right ones.

I tried deleting and recreating the smart folder, with no success. I also tried to compact folders. No improvement.

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the top of the email. Still, the option button on the right is no longer available to select download.

I have tried the following with no luck: a. Restarted in safe mode with no add-ons b. Made sure that the Allow remote content is unchecked. c. Made sure that permissions.default.image is set to 1 d. Reinstalled Thunderbird e. Made sure that exceptions for the add-ons are empty. f. Clearing out disk cache and history.

Thanks in advance for any help.

I recently moved from one email hosting company to a new one and in doing so Thunderbird (128.4.3esr (64-bit)) has become very corrupted. I attach a screen shot of the folders, which shows imap folders in local folders and the wrong order of email folders in imap. How can I resolve this please?

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox. it's a gmail account. There's no filters, I've tried repairing the folder. I just noticed this happening in multiple gmail accounts. This is literally a critical failure for thunderbird and I'll need to find a replacement if I can't fix this.

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears. Using Windows dark mode. Is there something I can do to fix this?

I believe my current problem is related to the earlier question I asked. See https://tinyurl.com/mr2rye3b for background.

I am now being required to enter a username and password for the newsgroup, everytime I start Thunderbird. This was not true before I had to start from scratch and re-setup Thunderbird. And it hasn't been true since I completed my new setup ... until yesterday.

When Thunderbird starts, I get the attached. Sometimes the same demand for logon credentials appears twice.

I don't want to enter any logon credentials when I run Thunderbird - as it was before. Is there a way to avoid this?

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install.

Steps to reproduce: If I right click on any email in the inbox and select "Open Message in New Window", the message does not appear.

Actual Behaviour: However, another dot appeared beside the Thunderbird icon in the Gnome Dock. Clicking on the Thunderbird icon brings up a couple of thumbnails, one of the main application and one containing the message that was opened. Clicking on the thumbnail does nothing.

Expected Behaviour: The message window should come into view and clicking on the thumbnail in the dock should also bring this window up.

I believe this is a bug but if it is some configuration issue or workaround exists, I would appreciate the help.

Additional info: $ uname -a Linux ubox 6.8.0-49-generic #49~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Nov 6 17:42:15 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Gnome version: 42.9

Graphics: NVIDIA Corporation GM107 [GeForce GTX 750 Ti]

Windowing System: X11

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Thunderbird. When I try, I get the message saying that Outlook's certificate has been rejected (I think). I tried clicking on "Get Certificate", but nothing happens. Does anyone have any suggestions, please? Thanks!

Hello, I use Thunderbird to send invoices from my Account Edge program since AE won't connect directly to my Zoho email. Everything was working fine until last week a pop up appears everytime I try to send an email directly from Thunderbird or send an email from Account edge. This is what it says:

Login to account "465" failed Login to server smtppro.zoho.com with username sales@semicro.org failed.

I know the password for my sales@semicro.org is correct. I've also checked to make sure the ports are the same for smtp and imap.

Am I missing something?

Thanks, Kellie

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or folder every day or every couple of days. I cannot figure out why this is happening or how to stop it.

I am exporting email with attachments utilizing the import Export tool and I continue to get Unable to save the attachment. Please check your file name and try again later alert. When I look at the attachments they are empty folders. I have named each folder as simple as possible and it still does the same alert. Is there a work around for this. This did not happened before, however, now its happening.