Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

i cannot scroll down on any webpage since two days can only use sidebar now

  • 2 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת donyaaaa

donyaaaa
donyaaaa
more options

Since the last two days I cannot scroll down any web page and have to use the side bar only, i have done some windows updates as google said but that hasn't helped. Please advise

Since the last two days I cannot scroll down any web page and have to use the side bar only, i have done some windows updates as google said but that hasn't helped. Please advise

פתרון נבחר

Could you test: 1) in safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) with a fresh profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

If the new profile works, so you can reset your current profile to keep only private data: https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems

Read this answer in context 👍 1

כל התגובות (2)

Oxylatium
Oxylatium
more options

פתרון נבחר

Could you test: 1) in safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) with a fresh profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

If the new profile works, so you can reset your current profile to keep only private data: https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems

donyaaaa
donyaaaa Question owner
more options

Thanks for your reply, I have since concluded that it was the mouse having a problem.