חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Unified View not working properly

  • 3 תגובות
  • 5 have this problem
  • 1 view
  • תגובה אחרונה מאת Toad-Hall

more options

Hi

I have selected unified views however last week Telstra migrated it's emails to a new system. I am receiving emails and the email account appears as one of the accounts shown as a subfolder under "Inbox" in the Unified View however if I select the "Inbox" rather than a subfolder it does not show new/read emails for the subfolder in question but it does for the others.

In other words I have 4 emails accounts. One currently has 986 new emails, the other 2, another 19 and the other 4411. These are aggregated as subfolders in INBOX which shows 1007 unread emails - i.e. it leaves off the last account.

How do I make the subfolder feed into the Inbox?

Here's a partial screenshot....

Anne-Marie

Hi I have selected unified views however last week Telstra migrated it's emails to a new system. I am receiving emails and the email account appears as one of the accounts shown as a subfolder under "Inbox" in the Unified View however if I select the "Inbox" rather than a subfolder it does not show new/read emails for the subfolder in question but it does for the others. In other words I have 4 emails accounts. One currently has 986 new emails, the other 2, another 19 and the other 4411. These are aggregated as subfolders in INBOX which shows 1007 unread emails - i.e. it leaves off the last account. How do I make the subfolder feed into the Inbox? Here's a partial screenshot.... Anne-Marie
צילומי מסך מצורפים

פתרון נבחר

Unified view is not a real folder, so doing the following does not effect emails.

Try this: Select 'Menu icon' > 'Folders' > 'All'

Make hidden files and folders visible:

In Thunderbird

  • Help > TRoubleshooting Information
  • click on 'Show Folder' button
  • Close Thunderbird now - this is important.
  • click on 'Mail' folder.
  • locate and delete 'smart mailboxes' folder.


Restart Thunderbird.

  • Select 'Menu icon' > 'Folders' > 'Unified'

Did this work ?

Read this answer in context 👍 6

כל התגובות (3)

more options

פתרון נבחר

Unified view is not a real folder, so doing the following does not effect emails.

Try this: Select 'Menu icon' > 'Folders' > 'All'

Make hidden files and folders visible:

In Thunderbird

  • Help > TRoubleshooting Information
  • click on 'Show Folder' button
  • Close Thunderbird now - this is important.
  • click on 'Mail' folder.
  • locate and delete 'smart mailboxes' folder.


Restart Thunderbird.

  • Select 'Menu icon' > 'Folders' > 'Unified'

Did this work ?

השתנתה ב־ על־ידי Toad-Hall

more options

Thank-you Toad-Hall - worked like a dream! I could never have done that on my own. Anne-Marie

more options

Good to hear all is now ok.