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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Old email account deleted to avoid scammers

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga Kiki

Micheal R. - August 5th, 1988
Micheal R. - August 5th, 1988
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I had a Firefox account under my old email address but I had been scammed, so I changed my email address and deleted the old one, without updating my sync first , so I lost all of my old bookmarks, and information from my old account.When I tried to recover the information you sent a conformation email to my old account , but it was returned to you so my account was locked. what can I do to recover the lost information?

I had a Firefox account under my old email address but I had been scammed, so I changed my email address and deleted the old one, without updating my sync first , so I lost all of my old bookmarks, and information from my old account.When I tried to recover the information you sent a conformation email to my old account , but it was returned to you so my account was locked. what can I do to recover the lost information?

All Replies (3)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
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Hi ghua5150,

Do you still have access to your old email addess? If that's so, you can follow the instruction here so our team can investigate further.

Micheal R. - August 5th, 1988
Micheal R. - August 5th, 1988 Mai mallakar tambaya
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Unfortunately, no. I had been subjected to scammers, lost $64,000 in credit card debt alone, not counting having my bank accounts emptied, so I deleted the old email account on google, to create a new one. This one.

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
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Oh, I'm so sorry to hear that. However, I'm afraid we don't have a way to recover your Firefox Accounts if you lose accses to the associated email address.