Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

all inbox sub-folders vanished for no apparent reason

  • 1 amsa
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga Pearson

more options

mid-day, came back to m/c after period in hibernate and my sub-folders had 'vanished'. Win 10 on HP i7.

mid-day, came back to m/c after period in hibernate and my sub-folders had 'vanished'. Win 10 on HP i7.

All Replies (1)

more options

May have identified the reason - I was using a piggy-back drive, and somehow the drive letter (previously G:) seems to have become changed by circumstance (to H:).

For safety I have now moved the data files to the C: drive and updated the local directory settings - works ok - all now recovered seemingly without loss!