Hello
I have a problem where I get an error message "Unable to use profile when you launch an older version of Thunde...."
I noticed that I had 2 versions of the program… (read more)
Hello
I have a problem where I get an error message "Unable to use profile when you launch an older version of Thunde...."
I noticed that I had 2 versions of the program installed, 115.16.0 and 128.3.3.
Thunderbird must have been running okay up to v115.16.0 as I had to do manual installs from then to now. Initially there seemingly was no indication of any problem. I'm not sure how many manual installs I did as it was only 15th Oct that this issue started. I was on holidays for 6 weeks Thunderbird was unused between about 28th Aug to 15th October.
So, my Thunderbird was running at 115.16.0.
I tried to uninstall 115.15.0 but it said I had another version that needed to have the uninstall completed by rebooting the PC.
I did that but 115.16.0 still remained.
I uninstalled 128.3.3 successfully.
115.16 still wouldn't uninstall, so I used a program to cleanup all of this version.
I reinstalled 128.3.3 and still get the same problem I started with. "Unable to use profile when you launch an older version of Thunde...."
How can I get Thunderbird running?
Regards
Alllan