Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Any time I open any folder or subfolder, all the messages fly to the trash file. How do I stop that?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Matt

rwarseck1
rwarseck1
more options

Even if I return them to the original folder, they migrate to the trash again.

Even if I return them to the original folder, they migrate to the trash again.

Chosen solution

does the account actually still exist? IMAP mail accounts are synchronized, so you open the folder for an old account and everything synchronizes into oblivion.

Read this answer in context 👍 1

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

does the account actually still exist? IMAP mail accounts are synchronized, so you open the folder for an old account and everything synchronizes into oblivion.

rwarseck1
rwarseck1 Question owner
more options

Yeah, that explains it. l just eliminated my att.net account.

Bob

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

rwarseck1 said

Yeah, that explains it. l just eliminated my att.net account. Bob

You can often recover the mails, but seriously it is a fair amount of work, so unless you have something you really want to keep leave it.