Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes at launch

  • 1 reply
  • 4 have this problem
  • 6 views
  • Last reply by philipp

Bobw21042
Bobw21042
more options

Firefox has been my mobile browser for several years. Suddenly, from about 3/14/15 to 3/16/15, it crashed every time I launched it. I tried rebooting my phone (Android), uninstalling and re-installing the app, and the crashing continued every time. Today (3/17/15), I tried uninstalling and re-installing the app, and this time it didn't crash. So I'm thinking I'm OK, but wonder if others shared this experience--weird!

Firefox has been my mobile browser for several years. Suddenly, from about 3/14/15 to 3/16/15, it crashed every time I launched it. I tried rebooting my phone (Android), uninstalling and re-installing the app, and the crashing continued every time. Today (3/17/15), I tried uninstalling and re-installing the app, and this time it didn't crash. So I'm thinking I'm OK, but wonder if others shared this experience--weird!

Chosen solution

hi Bobw21042, which phone are you on? there has just been an update released yesterday to address crashes on verizon htc one m8 devices on android 5...

Read this answer in context 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi Bobw21042, which phone are you on? there has just been an update released yesterday to address crashes on verizon htc one m8 devices on android 5...