Absturz-ID: bp-f6f555a5-bb2e-4d39-a10b-6d1f92140904
Please help me with crash of Mozilla Firefox.
"%APPDATA%\Mozilla\Firefox\Crash Reports\submitted"
Absturz-ID: bp-f6f555a5-bb2e-4d39-a10b-6d1f92140904
edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)
Modified by philipp
Chosen solution
You can try to disable hardware acceleration in Firefox.
- Extras > Einstellungen > Erweitert > Allgemein: Browsing: "Hardware-Beschleunigung verwenden, wenn verfügbar"
You need to close and restart Firefox after toggling this setting.
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
All Replies (2)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
-Volunteer Jaden
Chosen Solution
You can try to disable hardware acceleration in Firefox.
- Extras > Einstellungen > Erweitert > Allgemein: Browsing: "Hardware-Beschleunigung verwenden, wenn verfügbar"
You need to close and restart Firefox after toggling this setting.