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When I go to install the update - it says I don't have permissions to access some of the items, so cannot install. Ihave a MACBook Pro (new). Please help.

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anniebartol
anniebartol
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See above. When updating the newest version of Firefox - I go to drag the logo into my applications folder and it says "the operation cannot be completed, because you don't have permission to access some of the items". and it will not let the process continue. Can I fix this, so I can install the update?

I have a MAC Version 10.6.4 (it's practically brand new!)

See above. When updating the newest version of Firefox - I go to drag the logo into my applications folder and it says "the operation cannot be completed, because you don't have permission to access some of the items". and it will not let the process continue. Can I fix this, so I can install the update? I have a MAC Version 10.6.4 (it's practically brand new!)

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cor-el
cor-el
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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.