Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed FF mobile and Sync, PC is now pounded with obtrusive ads, what to do?

more options

I love (loved) FireFox! So much that I installed FF Mobile on my Android smart phone, I then added the device to my Sync and turned it on. Now FF on my PC is pounded with pop-up ads. Each time I follow a link the new page starts an annoying ad with sound. When I try to close or stop the ad with the X icon attached to it, it opens a new full page ad, with sound, in a new tab and most often forces focus to that new tab. I've tried disabling add-ons by starting FF in safe mode - no help. Now the last time I opened FF it opened to four new ad windows. I HATE THIS. I'm trying to get work done. What can I do? Jeff

I love (loved) FireFox! So much that I installed FF Mobile on my Android smart phone, I then added the device to my Sync and turned it on. Now FF on my PC is pounded with pop-up ads. Each time I follow a link the new page starts an annoying ad with sound. When I try to close or stop the ad with the X icon attached to it, it opens a new full page ad, with sound, in a new tab and most often forces focus to that new tab. I've tried disabling add-ons by starting FF in safe mode - no help. Now the last time I opened FF it opened to four new ad windows. I HATE THIS. I'm trying to get work done. What can I do? Jeff

Chosen solution

Try running an antivirus scan on your computer. You can download Malwarebytes for free from this site: http://www.malwarebytes.org/

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

Try running an antivirus scan on your computer. You can download Malwarebytes for free from this site: http://www.malwarebytes.org/