Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

shift key in a web page is acting like ctrl+f search key?????

more options

i installed some addons today after a while i noticed .problem with my shift key it is fine while using on text boxes but shift +any alphabet leads to search box similar to ctrl+f box.

i installed some addons today after a while i noticed .problem with my shift key it is fine while using on text boxes but shift +any alphabet leads to search box similar to ctrl+f box.

Chosen solution

If this occurs with any letter, shifted or not, you may want to turn off the following feature:

orange Firefox button (or Tools menu) > Options > Advanced > General mini-tab

In the "Accessibility" section, "Search for text when I start typing"

Ler a resposta no contexto 👍 1

All Replies (3)

more options

Hello gandhi.amar2,

Thank you for contacting Mozilla Support. Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Cheers, Patrick

more options

Did you try to close and restart Firefox and possibly reboot the computer?

more options

Chosen Solution

If this occurs with any letter, shifted or not, you may want to turn off the following feature:

orange Firefox button (or Tools menu) > Options > Advanced > General mini-tab

In the "Accessibility" section, "Search for text when I start typing"