Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I constantly have been removing ASK as the search engine as I want to use Google. I remove it and it reappears a day later instead of Google. What can I do?

more options

I left click on the search box and it brings up the potential search engines. I click on manage search engines and then click on ASK which I then remove. Within a day or two ASK has again replaced Google as the search engine. This doesn't happen on my laptop which I also run Firefox on.

I left click on the search box and it brings up the potential search engines. I click on manage search engines and then click on ASK which I then remove. Within a day or two ASK has again replaced Google as the search engine. This doesn't happen on my laptop which I also run Firefox on.

All Replies (1)

more options
  1. Remove Ask Toolbar (if you have it installed):
  2. Reset your home page (if the Ask search page is displayed when starting Firefox): http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
    • You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
  3. Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):
  4. If Ask is shown in your Search Bar and you want to remove it:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins: