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Mails in local folders are not displayed after search

  • 2 respostas
  • 1 has this problem
  • 6 views
  • Last reply by Kay

Kay
Kay
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I have archived a lot of mails in local folders (see screenshot). When I search for a messages and click on a message in the search results I get an empty new tab. So, Thunderbird finds a message but can not display it. No problems when the message is in a normal account.

Thanks for all hints! Best regards Kay

I have archived a lot of mails in local folders (see screenshot). When I search for a messages and click on a message in the search results I get an empty new tab. So, Thunderbird finds a message but can not display it. No problems when the message is in a normal account. Thanks for all hints! Best regards Kay
Capturas de pantalla anexas

Chosen solution

Are you using global search (Ctrl+Shift+K) or account search (Ctrl+Shift+F)? If it's the former, the database might be corrupted and indicating the presence of messages that have been deleted. Rebuild the database and see if the outcome changes:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Are you using global search (Ctrl+Shift+K) or account search (Ctrl+Shift+F)? If it's the former, the database might be corrupted and indicating the presence of messages that have been deleted. Rebuild the database and see if the outcome changes:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Kay
Kay Question owner
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Thank you. Now it works.