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Firefox just did an update and now it wont work.

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  • 1 has this problem
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  • Last reply by FredMcD

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Windows 10 Version 1903 Alienware 15R4

Firefox opens but it just loads white screens.

Windows 10 Version 1903 Alienware 15R4 Firefox opens but it just loads white screens.

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I've tried clearing the cookies and stuff.

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}