Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Addons page not loading

  • 6 respostas
  • 9 have this problem
  • 1 view
  • Last reply by Zzz-iv

more options

Since updating to 57, I cannot load

https://addons.mozilla.org/

or any related addon pages. It shows a completely blank page instead. Starting in safe mode does not change it.

Since updating to 57, I cannot load https://addons.mozilla.org/ or any related addon pages. It shows a completely blank page instead. Starting in safe mode does not change it.

Chosen solution

All Replies (6)

more options

I think the site itself is the issue? I cannot access https://addons.mozilla.org/ from any browser on any computer!

more options

Hello, AMO is currently down, but sysadmins are working on bringing it back online. I'll let you know when it is back up! https://bugzilla.mozilla.org/show_bug.cgi?id=1417451

more options

cob5 said

I think the site itself is the issue? I cannot access https://addons.mozilla.org/ from any browser on any computer!

I just used Google PageSpeed Insights, and even they report: "The URL was fetched, but nothing was rendered." Source: https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Faddons.mozilla.org%2F

I think there is something wrong with the website as well, or so it would seem.

more options

Mkll said

Hello, AMO is currently down, but sysadmins are working on bringing it back online. I'll let you know when it is back up! https://bugzilla.mozilla.org/show_bug.cgi?id=1417451

Big thanks! Appreciate the heads up on that! - Have a GREAT day. :)

more options

Chosen Solution

AMO is now back online https://addons.mozilla.org

more options

Now https://addons.mozilla.org is unreacheble. I tried through chrome+freegate - it's working. But if I want to install some addons to Firefox I have to open needed page with plugins IN FIREFOX! Help please.