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my emails are gone

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all my file folders has disappeared. can't retrieve them. Need help in locating them. Address book is in tact.

all my file folders has disappeared. can't retrieve them. Need help in locating them. Address book is in tact.

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There have been several reports of this today and the common thread is all use CCleaner software. It updated recently to ver. 5.31.6104 and it had problems. I just heard from one user that Piriform, I guess the software creator, knows there is a problem and issued fix.

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So how do I get my files back. I have Piriform ..I need to help in locating and retrieving my files

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Several users refer to restoring from their backups…

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There is a discussion over at CCleaner of all their happy customers about fixing the mess they made. I suggest you visit that forum.