Unable to update Firefox on Windows 11 Laptop

I have been unable to complete the update/upgrade of Firefox on my Laptop. Upon starting my computer I have downloaded the upgrade file offered in the opening message. I… (tuilleadh eolais)

I have been unable to complete the update/upgrade of Firefox on my Laptop. Upon starting my computer I have downloaded the upgrade file offered in the opening message. It performs normally right up to the end when it gives a message that something went wrong. It then offers an alternate download and method to upgrade which downloads fine and begins to install. At the end of this install, the install wizard says "finished" however despite the "Launch Firefox" box is checked, it never opens Firefox. For some reason the update is not completing, and now I am having trouble with some Apps opening which I suspect is due to the browser being out of date. I have tried clearing my Cache and Cookies and re-trying but have remained unsuccessful. I really could use some assistance with getting my browser successfully updated. Best Regards, Brian

Asked by brian kim 18 uair ó shin

Last reply by brian kim 18 uair ó shin

Preventing printing

I keep getting Bad Certificate when I try to print from my Android phone. I can print from my tablet but I keep getting the message, Firefox preventing this print, Bad Ce… (tuilleadh eolais)

I keep getting Bad Certificate when I try to print from my Android phone. I can print from my tablet but I keep getting the message, Firefox preventing this print, Bad Certificate?

Asked by vickis3664 18 uair ó shin

individual user name/password storage is missing

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink… (tuilleadh eolais)

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink".

Upon completion of the repair, I discovered that all my stored passwords and user names were lost. I had 189 protected items that are now gone. Does your program (Mozilla/Firefox) have a cloud file or another method to retrieve this information?

Asked by larry kizer 20 uair ó shin

Remove "News" on new tab page

Hi. Recently, in my Firefox browser on Windows, there is a new "News" section on the new tab page - how can I get rid of this?? I like the Pocket stories on the new tab… (tuilleadh eolais)

Hi. Recently, in my Firefox browser on Windows, there is a new "News" section on the new tab page - how can I get rid of this??

I like the Pocket stories on the new tab page, precisely because they are usually *not* news - they are interesting, thought-provoking, or quirky stories that provide a break from actual news headlines. I need to escape the actual "breaking news." Please allow users to get ride of the "real" news section.

Asked by austenfarrell 20 uair ó shin

Bing override

Hi - I have Firefox set as my default browser and Google as my search. It still shows up in my settings as Firefox (default). For some reason, even when I click on the Fi… (tuilleadh eolais)

Hi - I have Firefox set as my default browser and Google as my search. It still shows up in my settings as Firefox (default). For some reason, even when I click on the Firefox icon, Bing overrides it and takes me to the Bing browser / search page. I have gone through settings a dozen times and cannot figure out how to fix this! Help!

Asked by Amy Johnson 23 uair ó shin

Jumbled, superimposed, illegible and missing text

That's pretty much it. Not entire web pages but a few words up to an entire line of text rendered in such a way as to be illegible. Most frequently, it looks like letters… (tuilleadh eolais)

That's pretty much it. Not entire web pages but a few words up to an entire line of text rendered in such a way as to be illegible. Most frequently, it looks like letters are superimposed with other letters. But also letters can be missing (e.g. baby becomes bab) or even occasionally rendered as what look like superscripts. Oddly, if I move the cursor over the bad text, it changes to what it should be. Or sometimes I have to select the text. Very rarely, nothing fixes it. This started with a system crash recently that required rebuilding a substantial chuck of hardware and a clean reinstall of Windows. A few days ago, I also did a clean reinstall of Firefox but the problem persists.

Asked by pjcamp 23 uair ó shin

Drop-down menu doesn't work (Mac). It does in Chrome and Safari.

Hey All: On this website: https://fred.stlouisfed.org/ https://fred.stlouisfed.org/ Upper-right My Account drop-down menu. Click, and it simply disappears. In Chrome a… (tuilleadh eolais)

Hey All:

On this website: https://fred.stlouisfed.org/ https://fred.stlouisfed.org/

Upper-right My Account drop-down menu. Click, and it simply disappears.

In Chrome and Safari it pops up a Login form.

I've turned off popup blocking in Firefox, no change.

I'm guessing there's a simple fix, suggestions welcome.

Thanks,

Steve

Asked by steve658 1 lá ó shin

Last reply by steve658 1 lá ó shin

Firefox won't connect to any websites

Even after attempting everything in the "Firefox can't load websites but other browsers can" section, my pages (youtube, pinterest, bluesky, etc.) still won't load, Are t… (tuilleadh eolais)

Even after attempting everything in the "Firefox can't load websites but other browsers can" section, my pages (youtube, pinterest, bluesky, etc.) still won't load, Are there any further fixes I can try? I really don't want to swap back to chrome.

Asked by trigger zappe 1 lá ó shin

Last reply by trigger zappe 1 lá ó shin

Why Am I Not Allowed To Fill Out Forms Anymore?

I thought I was able to set my computer browser to remember how to fill out forms that I have filled out in the past. Now, all of a sudden, I go the the form page click … (tuilleadh eolais)

I thought I was able to set my computer browser to remember how to fill out forms that I have filled out in the past. Now, all of a sudden, I go the the form page click on its first line to bring up my necessary information, & all I get is a blank page.

What happened?

Thank you.

Asked by ChrisG 1 lá ó shin

Download problem

Firefox does not download since two or three weeks. Even after following all the advices in the www, after complete renewing firefox. So I must always use another browser… (tuilleadh eolais)

Firefox does not download since two or three weeks. Even after following all the advices in the www, after complete renewing firefox. So I must always use another browser to download. I have no idea what to do after all. Can you help?

Asked by winterberg.peter 1 lá ó shin

Printing size issue

I have an issue with the Firefox printing dialog. Everything I print comes out tiny, covering only 25% of the page. This only happens when using the Firefox print dialog,… (tuilleadh eolais)

I have an issue with the Firefox printing dialog. Everything I print comes out tiny, covering only 25% of the page. This only happens when using the Firefox print dialog, when I select "use system dialog" everything prints fine. The page looks normal on the print preview window, and only looks small once printed. I have tried resetting the printer settings from about:support, and I don't see any erroneous settings in about:config. I'm assuming there is something I'm missing that makes the page size wrong.

Asked by Superman360_180 1 lá ó shin