Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firfox has been crashing every few minutes for the past three days

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

more options

Had update on computer and Firefox has been crashing every few minutes for the past three days. These are the last five crash reports.

bp-f0d43748-3ba5-44be-929b-848322130224 bp-01f8d94d-557c-4416-991e-eecc82130224 bp-5295ef4b-75d6-4462-a574-f9c0d2130224 bp-63d1555a-b45e-4ecd-8d6d-76d902130222 bp-d3725ad8-6b7e-4316-ad1e-d82c02130222

Had update on computer and Firefox has been crashing every few minutes for the past three days. These are the last five crash reports. bp-f0d43748-3ba5-44be-929b-848322130224 bp-01f8d94d-557c-4416-991e-eecc82130224 bp-5295ef4b-75d6-4462-a574-f9c0d2130224 bp-63d1555a-b45e-4ecd-8d6d-76d902130222 bp-d3725ad8-6b7e-4316-ad1e-d82c02130222

All Replies (3)

more options

There is a problem on Windows 8 with Firefox 19 and AMD Radeon HD 6XXX/7XXX graphic display cards.

This issue is currently being investigated in bug 830531.

  • Bug 830531 - [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340

If you have one of those display cards then best is to stay with or downgrade to Firefox 18.0.2 for now.

more options

This link doesn't seem to work, can you provide link for 18.0.2

more options

The link works, but you need to go to the locale that you need, probably en-US and download the .exe installer.