Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do I stop my Personas background from resetting to default everytime I restart Firefox or my computer?

  • 6 fhreagra
  • 4 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó joannbull1

more options

I added a Thanksgiving Personas skin on my desktop and it defaults to a Blue Buttefily skin everytime I restart my computer or Firefox. I have to go back into the Add-ons menu and disable and enable the Thanksgiving Personas Skin to get the skin back on my desktop. I had this problem with all the Personas Skins I added on to my desktop, with the exception of the Blue Butterly skin, this one has remained.

How can stop the Personas Skins from resetting to the default settings ?

I added a Thanksgiving Personas skin on my desktop and it defaults to a Blue Buttefily skin everytime I restart my computer or Firefox. I have to go back into the Add-ons menu and disable and enable the Thanksgiving Personas Skin to get the skin back on my desktop. I had this problem with all the Personas Skins I added on to my desktop, with the exception of the Blue Butterly skin, this one has remained. How can stop the Personas Skins from resetting to the default settings ?

Réiteach roghnaithe

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

Read this answer in context 👍 0

All Replies (6)

more options

Réiteach Roghnaithe

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

more options

I went into Firefox profile files and their isn't any file with the prefix "pref.js"

more options

Windows may be hiding the .js file extension, so you may only see a prefs ans a possible user file.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder
more options

Hi, I went into the Firefox Profile Folder and deleted the pref.js file, and am still having the same problem. Would it help to uninstall and reinstall Firefox?

more options

Do you also have that problem with other preferences or only with personas?

You can also check for problems caused by extensions:

Which security software (firewall, anti-virus) do you have?

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.

more options

I only have the problem with Personas. My firewall, antivirus is McAFEE