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New iPad install

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Hi

I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of my unit and appears installed. What am I doing wrong? I have gone to the App Store several times to “open” it.

Thanks

Hi I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of my unit and appears installed. What am I doing wrong? I have gone to the App Store several times to “open” it. Thanks

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Hi

What version of iOS is installed on your device?

If you follow this process, at what point does it stop installing?

https://support.mozilla.org/en-US/kb/install-firefox-your-ipad-iphone-or-ipod