Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Lost everything (bookmarks & passwords)

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 21 views
  • Freagra is déanaí ó Wesley Branton

more options

I uninstalled my Firefox today because it was crashing a lot! Then I installed it back and then wrote my Firefox Sync account username and password thinking that my bookmarks and passwords will be restored, but to my dismay everything was cleared with the uninstall. How can I recover my bookmarks and passwords that are stored with my Firefox Sync account? What happened here?! Please help me!!!

I uninstalled my Firefox today because it was crashing a lot! Then I installed it back and then wrote my Firefox Sync account username and password thinking that my bookmarks and passwords will be restored, but to my dismay everything was cleared with the uninstall. How can I recover my bookmarks and passwords that are stored with my Firefox Sync account? What happened here?! Please help me!!!

Athraithe ag christianlee.m ar

Réiteach roghnaithe

Firefox Sync IS NOT A BACKUP SERVICE. It was never designed to be one and it doesn't work well as one.

Fortunately, unless you manually deleted all of the application data, you probably still have your Firefox profile saved on your computer. If you go to the about:profiles page in Firefox, you may see more than one profile. One of those may have your old data in it.

Hope this helps.

Read this answer in context 👍 1

All Replies (1)

more options

Réiteach Roghnaithe

Firefox Sync IS NOT A BACKUP SERVICE. It was never designed to be one and it doesn't work well as one.

Fortunately, unless you manually deleted all of the application data, you probably still have your Firefox profile saved on your computer. If you go to the about:profiles page in Firefox, you may see more than one profile. One of those may have your old data in it.

Hope this helps.